The Playbook

Winning Strategies & Tactics for Service Business Owners, Operators, and Leaders

Your go-to resource for practical solutions, leadership guidance, and proven methods to achieve a streamlined & efficient business operation, with elite leadership and a united high performing team.
Making Decisions Under Pressure: The GRIT Framework

Making Decisions Under Pressure: The GRIT Framework

December 11, 2024

In the fast-paced world of service-based businesses, decision-making under pressure can feel...

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Realign your business

The REALIGN Framework for Success: Step-by-step guide to getting your managers back on track

November 27, 2024

What happens when one of your middle managers goes off course? It’s...

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Set Goals, Stay Focused, and Win in Your Service Business

October 30, 2024

Running a service-based business takes more than skill and hard work—it requires...

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How to Build a Championship Culture in Your Business

How to Build a Championship Culture in Your Business

October 9, 2024

What do the greatest sports teams and the most successful businesses have...

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Top 5 Leadership Mistakes Holding Your Service Business Back—and How to Fix Them

Top 5 Leadership Mistakes Holding Your Service Business Back—and How to Fix Them

October 4, 2024

What if the biggest obstacle to your business’s success is how you’re...

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