In this episode of Game Plan Leadership, Desi Mayner sits down with Wayne Macklin, owner of Macklin Heating and Cooling, to discuss his journey in the HVAC industry. Wayne shares the challenges he faced in the early years, the importance of financial management, and the key lessons he’s learned along the way. He breaks down leadership development, team building, and effective communication strategies while offering insights on scaling a small business. Throughout the conversation, Wayne emphasizes authenticity, self-belief, and the mindset needed to succeed—not just in business, but in the people industry. Tune in for valuable advice on avoiding common operational mistakes and building a company that thrives.
Chapters:
00:00 Introduction to Wayne Macklin and His Journey
03:59 Challenges in the Early Years of Business
07:14 Financial Foundations and Lessons Learned
09:59 Leadership Development and Personal Growth
13:13 Building a Reliable Team and Core Values
15:59 Communication and Delegation in Leadership
26:25 The Importance of Communication in Business
30:42 Operational Mistakes and Lessons Learned
32:36 Establishing Core Values and Business Identity
37:16 Scaling and Growth Strategies for Small Businesses
44:20 Leadership Principles and Authenticity in Business
46:11 Building Relationships with Employees
51:13 Introduction to Leadership Strategies
51:39 Engagement and Community Building
52:08 Call to Action for Leadership Development